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News & Views

March 2016 Patient Experience Award Winner - Cayla McLaughlin

By Ann Keaton  |  3/23/2016

Congratulations to Village at Heritage Point employee Cayla McLaughlin for receiving the “Patient Experience Award” for the month of March. Executive Director Wilma Sternthal recognized Cayla at the Mon Health System Management Council meeting for the many extraordinary efforts she has done as a nursing assistant for our Suites residents.

In a personal letter Wilma wrote to Cayla’s mother, she said “I wanted to take the time to let you know what a wonderful job you did raising Cayla. A lot of people measure their children’s success by what they do, etc. I say, if you raise a good person, you have exceeded in being a parent.  Cayla is a good person.”        

Cayla has also helped in other roles at The Village including the front desk, security and marketing. We are very fortunate to have such a hardworking and compassionate employee.  Cayla McLaughlin shaking hands